Privacy Policy – How Megacri Protects Your Data

01 Introduction

This Privacy Policy describes how Megacri ("we", "us", "the platform") collects , uses, stores, and protects the personal data of players who register and use the Megacri platform at megacri.com. By creating an account or using any part of Megacri, you confirm that you have read and understood this Privacy Policy.

Megacri is committed to handling your personal data responsibly and transparently. We collect only what we need, we use it only for the purposes described here, and we give you clear controls over your own information. This policy applies to all data collected through the Megacri website, mobile app, and any related services.

If you have questions about how Megacri handles your personal data, or if you want to exercise any of your data rights, please contact us at [email protected]. We aim to respond to all privacy-related enquiries within 72 hours.

02 Data We Collect

Megacri collects personal data in three main ways — data you provide directly when registering or using the platform, data generated automatically through your use of Megacri, and data received from third-party service providers such as payment processors and identity verification services.

Megacri does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Use Your Data

Megacri uses the personal data we collect for the following purposes. We do not use your data for any purpose that is incompatible with the reasons listed here.

• To create and manage your Megacri account and verify your identity before processing withdrawals.
• To process deposits and withdrawals via bKash, Nagad, and Rocket and maintain accurate transaction records.
• To detect and prevent fraud, money laundering, bonus abuse, and other prohibited activities on the Megacri platform.
• To provide customer support and respond to your enquiries, complaints, and account requests.
• To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
• To send promotional communications about Megacri bonuses and offers — only where you have opted in to receive these.
• To comply with legal and regulatory obligations including anti-money laundering requirements and responsible gaming regulations.
• To analyse platform usage patterns and improve the Megacri gaming experience for all players.
• To enforce Megacri's Terms and Conditions and protect the rights of the platform and its players.

04 Legal Basis for Processing

Megacri processes your personal data on the following legal grounds depending on the purpose of the processing:

• Contract performance — processing your registration data, payment data, and gameplay data is necessary to provide the Megacri service you have signed up for.
• Legal obligation — identity verification, transaction monitoring, and record-keeping are required by applicable anti-money laundering and gaming regulations.
• Legitimate interests — fraud detection, platform security, and service improvement are carried out on the basis of Megacri's legitimate business interests, balanced against your privacy rights.
• Consent — marketing communications and the use of non-essential cookies are processed only where you have given explicit consent, which you may withdraw at any time.

05 Data Sharing

Megacri does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors — bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification providers — Megacri uses third-party KYC services to verify player identities. These providers receive only the data necessary to complete the verification process.
• Regulatory and law enforcement authorities — Megacri may be required to disclose player data to government bodies, regulators, or law enforcement agencies where required by applicable law or court order.
• Fraud prevention services — Megacri shares data with fraud detection partners to identify and prevent fraudulent activity on the platform.
• Business transfers — in the event of a merger, acquisition, or sale of Megacri's business, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties who receive personal data from Megacri are required to handle that data securely and in accordance with applicable data protection laws. Megacri does not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking

Megacri uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit Megacri.

• Essential cookies — required for the Megacri platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies — remember your language preferences, display settings, and other personalisation choices on Megacri.
• Analytics cookies — help Megacri understand how players navigate the platform so we can improve the user experience. These are only set with your consent.
• Marketing cookies — used to track the effectiveness of Megacri promotions. These are only set with your explicit consent and can be withdrawn at any time.

You can manage your cookie preferences through your browser settings or through the cookie consent tool on the Megacri platform. Note that disabling essential cookies may affect the functionality of your Megacri account.

07 Data Retention

Megacri retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The specific retention periods that apply to different categories of data are as follows:

• Account registration data and identity verification documents are retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records including deposit and withdrawal history are retained for a minimum of five years for regulatory and audit purposes.
• Gameplay history is retained for two years after the relevant game session for dispute resolution purposes.
• Customer support communications are retained for two years after the resolution of the relevant enquiry.
• Marketing consent records are retained for as long as you remain opted in, plus one year after you withdraw consent.

When data is no longer required for the purposes for which it was collected and no legal retention obligation applies, Megacri securely deletes or anonymises the data. Anonymised data may be retained indefinitely for statistical and analytical purposes.

08 Data Security

Megacri implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data transmitted between your device and the Megacri platform.
• Encryption of sensitive data fields including passwords and identity documents at rest.
• Access controls that restrict employee access to personal data on a need-to-know basis.
• Regular security audits and penetration testing of the Megacri platform infrastructure.
• Two-factor authentication options for player accounts to prevent unauthorised access.
• Automated monitoring systems that detect and alert on suspicious access patterns.

09 Your Privacy Rights

As a Megacri player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and the specific request.

10 Children's Privacy

Megacri is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on Megacri or provided personal data to us, please contact us immediately at [email protected] and we will take prompt action to close the account and delete the associated data.

Megacri uses age verification checks during the registration process and reserves the right to request proof of age at any time. Accounts found to belong to players under 18 will be closed immediately and all balances forfeited in accordance with our Terms and Conditions.

11 Third-Party Services

The Megacri platform may contain links to third-party services such as payment providers and game content suppliers. This Privacy Policy applies only to data collected and processed by Megacri. Third-party services operate under their own privacy policies, and Megacri is not responsible for the privacy practices of those services.

• Payment providers including bKash, Nagad, and Rocket have their own privacy policies governing how they handle transaction data.
• Game content providers may collect technical data such as game session identifiers for the purpose of delivering game content and resolving technical issues.
• Megacri's identity verification partners process identity documents under their own data protection frameworks, which meet the standards required by Megacri's vendor agreements.

Megacri recommends that you review the privacy policies of any third-party services you interact with in connection with your use of the Megacri platform.

12 Changes to This Policy

Megacri may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, Megacri will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of Megacri after any update constitutes acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using Megacri and contact us to close your account.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Megacri handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond promptly.

Megacri is committed to resolving all privacy-related concerns fairly and within a reasonable timeframe. We aim to acknowledge all data requests within 72 hours and to complete them within 30 days.