❓ Help Centre

Megacri FAQ – Your Questions Answered Simply

New to Megacri or just need a quick answer? This FAQ covers everything — how to register, how to deposit via bKash or Nagad, how Aviator and Crash work, how to claim bonuses, and how to withdraw your winnings in BDT.

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Account
Register & Login
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Payments
bKash & Nagad
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Games
Aviator & Crash
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Bonuses
Rewards & Offers

Why Megacri Players Trust Us

Six things that make Megacri the right choice for Bangladesh players

Secure & Verified Platform

Megacri uses encrypted connections and verified payment gateways for every transaction. Your account details and BDT balance are protected at all times — no exceptions.

Instant BDT Deposits

Deposit via bKash or Nagad and your Megacri balance updates instantly. No waiting, no manual confirmation — you can be in a live Aviator round within 60 seconds of topping up.

Support When You Need It

The Megacri support team is available around the clock. Whether you have a question about a deposit, a game round, or your bonus balance, you will get a clear answer fast — no runaround.

Mobile-First Experience

Every Megacri game and account feature works perfectly on Android and iOS. The Megacri app installs in under a minute and runs smoothly on mid-range phones with a standard 4G connection.

Provably Fair Games

Every Aviator and Crash round on Megacri uses a verified random number system. Results are transparent and independently verifiable — the outcome of every round is genuinely random.

Real Bonuses, Clear Terms

Megacri bonuses come with straightforward terms. The welcome bonus, daily cashback, and rewards programme are all explained clearly — no hidden conditions buried in small print.

All Topics Account Payments Games Bonuses App Responsible Gaming

Can't find what you're looking for? Email us at [email protected] and our team will get back to you quickly. Most queries are resolved within a few hours.

Account & Registration

Creating a Megacri account takes about two minutes. Go to the Register page, fill in your name, mobile number, and a password, then confirm your number via OTP. Once verified, your account is active and you can make your first deposit straight away. There is no lengthy verification process before you can start playing — Megacri keeps it simple so you can get into a game quickly.

Yes. You must be 18 years or older to register and play on Megacri. This is a firm requirement and applies to all players regardless of the game or bet size. Megacri takes responsible gaming seriously — if you are under 18, please do not attempt to register. Visit the Responsible Gaming page for more information on our player protection policies.

On the Login page, tap the "Forgot Password" link below the login form. Enter the mobile number linked to your Megacri account and you will receive an OTP. Use that OTP to set a new password. The whole process takes under two minutes. If you do not receive the OTP within a few minutes, check that you entered the correct number and try again, or contact support at [email protected].

No. Each player is allowed one Megacri account only. Creating multiple accounts is against the Terms and Conditions and may result in all accounts being suspended and balances forfeited. If you have accidentally created a duplicate account, contact support immediately to resolve it before it becomes a problem.

Account detail changes — especially mobile number updates — require identity verification to protect your account from unauthorised changes. Contact the Megacri support team at [email protected] with your request and the team will guide you through the verification steps. Do not share your account credentials with anyone during this process.
Deposits & Withdrawals

Megacri currently accepts deposits and withdrawals via bKash and Nagad — the two most widely used mobile banking services in Bangladesh. All transactions are processed in BDT with no currency conversion involved. There are no hidden fees on standard deposits or withdrawals through these methods.

Deposits via bKash and Nagad are credited to your Megacri balance instantly in almost all cases. If your balance has not updated within five minutes of completing the payment, take a screenshot of the transaction confirmation from your bKash or Nagad app and send it to [email protected]. The support team will resolve it quickly.

Log in to your Megacri account, go to the Withdraw section, enter the amount you want to withdraw, and select bKash or Nagad as your destination. Withdrawals are processed during normal operating hours and typically arrive within a few hours. Make sure the mobile number on your Megacri account matches the bKash or Nagad account you are withdrawing to — mismatches can cause delays.

Yes, Megacri has minimum deposit and withdrawal thresholds to keep transactions manageable. The exact minimums are displayed on the deposit and withdrawal pages within your account. These amounts are kept low deliberately so that players with smaller budgets can still participate fully in all Megacri games including Aviator and Crash.

Common reasons for withdrawal delays or rejections include:
  • The mobile number on your Megacri account does not match your bKash or Nagad number
  • An active bonus with remaining wagering requirements on your balance
  • The withdrawal was submitted outside of processing hours
  • An account verification step is pending
If none of these apply, contact support at [email protected] with your transaction reference and the team will investigate promptly.
Games — Aviator, Crash & More

In Aviator, a plane takes off at the start of each round and a multiplier climbs from 1.00x upward. You place your bet before the round starts, then tap Cash Out at any point while the plane is still flying. Your winnings equal your stake multiplied by the number you cashed out at. If the plane flies away before you cash out, you lose your stake for that round. Rounds are short — typically 15 to 40 seconds — so the action is constant.

Both Aviator and Crash are multiplier-based games where you cash out before the round ends. The core mechanic is the same — place a bet, watch the multiplier rise, decide when to cash out. The main differences are visual presentation and round pace. Crash rounds tend to move faster, which means more decisions per hour. Aviator has a slightly more social feel with visible player activity. Both games are provably fair and available 24/7 on Megacri.

Yes. Megacri uses a provably fair system for all crash and multiplier games. Each round result is generated using a cryptographic seed that you can independently verify after the round ends. This means no round outcome can be manipulated after bets are placed. The verification tool is available within your Megacri account under game history. If you have questions about how the system works, contact support for a detailed explanation.

Beyond Aviator and Crash, Megacri offers:
  • Teen Patti 20-20 — the classic South Asian card game in a fast 20-20 format with live dealer options
  • Captain Fisher — a skill-based fishing game with multiple fish types and prize tiers
  • Gold Toad Fishing — a fishing game with boss rounds and high multiplier catches
  • New Games — the latest titles added to the Megacri library, updated regularly

Yes. Both Aviator and Crash on Megacri support auto cash-out. You set a target multiplier before the round starts and the game automatically cashes out your bet when that multiplier is reached — even if you are not watching the screen at that exact moment. Many experienced Megacri players use auto cash-out at modest multipliers like 1.5x or 2x to maintain consistent results across long sessions rather than chasing big numbers manually.
Bonuses & Rewards

New Megacri players receive a 150% welcome bonus on their first deposit. If you deposit ৳1,000, your Megacri balance gets topped up to ৳2,500. The bonus is credited automatically after your first qualifying deposit via bKash or Nagad — no promo code needed. Check the Rewards page for the current bonus amount and any applicable wagering requirements before you claim.

Active Megacri players receive a daily cashback on net losses from the previous day. The cashback percentage varies based on your activity level and is displayed in your Rewards dashboard. Cashback is credited to your account automatically each morning — you do not need to request it manually. There are no complex conditions attached to cashback funds beyond standard wagering requirements.

A wagering requirement means you need to bet a certain total amount before bonus funds can be withdrawn as cash. For example, a 10x wagering requirement on a ৳500 bonus means you need to place ৳5,000 in total bets before that bonus converts to withdrawable cash. The current wagering requirements for each Megacri bonus are listed clearly on the Rewards page. Megacri keeps these requirements reasonable compared to industry norms.

If a bonus has not appeared after a qualifying action, the most common reasons are: the deposit did not meet the minimum qualifying amount, the bonus was already claimed on a previous account, or there was a short processing delay. Wait a few minutes and refresh your account. If the bonus still has not appeared after 15 minutes, contact support at [email protected] with your deposit reference and the team will sort it out.
Megacri App

Visit the App page on Megacri, tap the download button, and the APK file will download to your phone. Before installing, go to your Android Settings, open Security or Privacy, and enable "Install from unknown sources" for your browser. Then open the downloaded file and follow the on-screen steps. The whole process takes under 60 seconds. The Megacri app is lightweight and runs well on mid-range Android devices.

Yes. iOS users can access Megacri through the mobile browser on Safari, which provides a near-identical experience to the app. The Megacri website is fully optimised for iPhone and iPad — all games, account features, deposits, and withdrawals work seamlessly through the browser without needing a separate app download. Check the App page for the latest iOS access instructions.

No. The Megacri app is designed to be data-efficient. A typical Aviator or Crash session uses a modest amount of data — well within what a standard Grameenphone, Robi, or Banglalink 4G plan provides. The app also performs well on 3G connections, though a stable 4G connection gives the smoothest experience for live game rounds.
Responsible Gaming

Yes. Megacri provides tools to help you manage your gaming activity responsibly. You can set daily, weekly, or monthly deposit limits from within your account settings. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period. Visit the Responsible Gaming page for a full list of available tools and how to activate them.

If you need a break from gaming, Megacri offers a self-exclusion option that temporarily or permanently restricts access to your account. Contact support at [email protected] to request a self-exclusion period. During self-exclusion, you will not be able to log in, deposit, or place bets. Megacri takes these requests seriously and processes them promptly. More details are on the Responsible Gaming page.
🎮 Ready to Play?

Still Have Questions? We've Got You

If this FAQ did not answer your question, reach out to the Megacri support team at [email protected]. Or just go ahead and register — most things become clear once you are inside the platform.